“In my workplace investigations practice, I regularly see the devastating impacts of incidents of harassment, violence, wrongdoing and fraud.  Such incidents negatively affect the mental health of the individuals involved, an organization’s productivity and bottom line, and its leader’s reputation.  When I look at the root causes of complaints and incidents, I almost always see missed opportunities to address issues at an early stage and prevent incidents from happening in the first place.  As I have been exploring what possibly could be done to identify early warning signs, that are often so subtle that they are virtually invisible to the individuals involved, I had the good fortune of crossing paths with Karen Ergus.  Further, I purchased and read Karen’s book:  “Scaling Up:  The Business of Dentistry.”  To say I was impressed would be an understatement.  Karen has created a tool that serves as a much-needed early warning system, that allows leaders to continually keep their fingers on the pulse of their organization.  It gives them data upon which to take preventive actions in areas of workplace harassment, violence, wrongdoing, fraud and insider threats.  It helps them protect their bottom lines and their reputations.  I recommend that business leaders and owners look into what Karen has to offer, including what Karen has to say in her book.  While the book is about managing a dental practice, I see it as being applicable to any industry.”